Privacy,
handled with care.

Who we are

Neda Painter is the specialist painting and finishing division of Neda Builda. In this statement, “we”, “us” and “our” refer to Neda Painter and the Neda Builda team responsible for responding to and delivering Neda Painter enquiries and projects.

Information we collect

We collect information you choose to provide when you request a quote, contact us or discuss a project. This may include your name, email address, phone number, property address or suburb, preferred service, project details and any other information you include with your enquiry.

Our website hosting and form providers may also collect limited technical information needed to operate and secure their services, such as device, browser, IP address and cookie information.

How we use your information

We use personal information to respond to your enquiry, understand the work you are considering, arrange a site visit, prepare a scope or quote, communicate about your project and provide any services you ask us to complete.

We may also use it for reasonable business administration, record keeping, service improvement and to meet legal or safety obligations. We do not sell personal information.

Forms and service providers

Our online quote form is provided by Jotform. Information submitted through that form is processed using Jotform’s service before it is made available to the Neda Painter team. Our website and other essential business systems are also supported by service providers that process information on our behalf.

Some providers may process or store information outside New Zealand. Their handling of information is also governed by their own privacy and security terms. You can read the Jotform privacy policy.

Paint colour visualiser photos

When you use the paint colour visualiser with your own photo, the photo, the chosen surface names and colour selections are sent securely to Google’s Gemini image service solely to generate the requested preview. The result is returned to your browser and is not added to Neda Painter’s website, portfolio, social media or a public gallery.

Only upload a photo you are entitled to use. Avoid photos containing people, vehicle registrations, documents, house numbers or other personal or sensitive information. Google processes the submitted material as our technology provider under its own service and privacy terms. You can read the Google Privacy Policy.

Storage, security and retention

We take reasonable steps to protect personal information from loss, unauthorised access, misuse or disclosure. We retain information only for as long as it is reasonably required for the purpose it was collected, our business records or any applicable legal requirements.

Cookies and technical data

The website, its hosting platform and the embedded quote form may use cookies or similar technology where needed for security, functionality and reliable delivery. You can control or remove cookies using your browser settings, although some form or website features may then work differently.

Website analytics and your choice

We use Google Analytics to understand New Zealand visits, phone and email link clicks, and quote-form starts and handoffs to Jotform. A form handoff is not confirmation that an enquiry was received. Form answers, names, email addresses, phone numbers, property addresses, photos and colour-visualiser selections are not sent to Analytics. Page query strings and fragments are removed, and only the origin of a referring website is included.

There is no automatic analytics popup. Before loading Google Analytics, this site checks the country reported by Cloudflare through a same-site request. Analytics runs only for a New Zealand result, and stays off for other countries, unavailable or unrecognised results, and browsers sending Global Privacy Control or Do Not Track. Network location can be affected by VPNs or location errors. We do not retain or send the country-check response or its network address to Analytics.

You can turn analytics off or on using Analytics preferences in the footer. If you make a choice, it is saved in this browser for up to 180 days. Analytics cookies are set to expire after 60 days without automatic renewal. Turning analytics off stops further measurement and clears this site’s Analytics cookies; the quote form and visualiser still work. Automatic form tracking, Google signals and advertising personalisation are disabled.

Google may process Analytics information outside New Zealand. Read how Google uses information from sites that use its services.

Your choices and rights

You can choose not to provide personal information, although we may then be unable to assess your project or prepare a quote. Under New Zealand privacy law, you may ask to access or correct personal information we hold about you.

Contact us

For a privacy question, or to request access to or correction of your information, email office@nedabuilda.co.nz or call 021 769 999.

We may update this statement when our website, forms, providers or privacy practices change. The current version will remain available on this page.